Privacy Policy

This Policy explains how Headshot America LLC, doing business as Flow Border, handles personal information through Flow Border Community, its classes, discussions, forms, communications and related services.

1. Information we collect

• Account and contact information, such as name, email address, telephone number and login details.
• Membership and transaction records. Payment card data is processed by the payment provider and is subject to that provider's privacy terms.
• Learning and community activity, such as classes viewed, progress, posts, comments, reactions, support requests and event participation.
• Device and usage information, such as IP address, browser, device, referring page, pages viewed, cookies and analytics events.
• Communications and consent records, including emails and requests sent to our team.

2. How we use information

We use personal information to create and secure accounts, provide class and community access, process memberships, deliver requested communications, moderate discussions, answer support requests, measure service use, prevent abuse, meet legal obligations and improve the Community.

3. Legal bases

Depending on your location and the activity involved, we process information to perform a contract, respond to your request, comply with law, pursue a legitimate interest or act with your consent.

4. Service providers

We may share information with providers that support hosting, community access, video, email, analytics, customer support and payments. They receive information needed to perform their role and are subject to contractual or legal obligations.

5. Cookies and analytics

We may use cookies and similar technologies to operate the site, remember preferences, measure visits and understand which pages lead to registrations. Browser settings may let you limit cookies, although some account functions may then stop working.

6. International transfers

Flow Border and its providers may process information in the United States and other countries. When required, we use safeguards recognized by applicable data protection law.

7. Retention and security

We retain information for as long as needed to provide the service, maintain transaction and consent records, resolve disputes and meet legal obligations. We use administrative and technical measures intended to protect information, although no internet service can eliminate every security risk.

8. Your choices and rights

You may ask to access, correct or delete information, object to certain processing or withdraw consent where these rights apply. You may unsubscribe from promotional email through the message controls. Account, billing and service messages may continue when needed to provide the service.

9. Children's privacy

The Community is intended for adults and is not directed to children under 13. A higher minimum age applies where required by local law.

10. Contact

Send privacy requests to all@flowborder.com. You may also contact Headshot America LLC, doing business as Flow Border, at 131 Continental Drive, Suite 301, Newark, Delaware 19713-4323, United States, or by telephone at +1 305 824 9100.